Service Providers
Last Updated: 10/28/2026
Hepta Platforms, Inc. uses the service providers below to operate Heptabase. Each one processes personal information only to provide its service to us. See our Privacy Policy for how we handle personal information.
This list does not include services you connect yourself, such as your own AI provider API key, your ChatGPT or Codex subscription, Zotero, Readwise, or third-party AI apps you authorize. Those services process your information under your own agreements with them.
Hosting, Storage, and Authentication
| Provider | Purpose |
|---|
| Amazon Web Services | Cloud hosting, databases, file storage, and transactional email |
| Google Firebase | Sign-in and authentication |
| Vercel | Website hosting |
AI
| Provider | Purpose |
|---|
| OpenAI | AI features and audio transcription |
| Anthropic | AI features |
| Google | AI features |
| Runpod | Hosting for our own models (PDF parsing and AI suggestions) |
Search and Web Content
| Provider | Purpose |
|---|
| Turbopuffer | Search indexes, including vector embeddings |
| Elastic (Elastic Cloud) | Search indexes |
| Firecrawl | Fetching the content of web pages you save |
Payments
| Provider | Purpose |
|---|
| Stripe | Payment processing and subscription billing |
| Anrok | Sales tax calculation |
| ChartMogul | Subscription analytics |
Communication and Support
| Provider | Purpose |
|---|
| Customer.io | Product update and marketing emails |
| Intercom | Customer support |
Analytics and Monitoring
| Provider | Purpose |
|---|
| Segment | Collecting product usage events |
| PostHog | Product analytics |
| Statsig (operated by Amplitude) | Feature flags and experiments |
| Datadog | Error and diagnostic logs |
Referral Program
| Provider | Purpose |
|---|
| PartnerStack | Crediting partners for sign-ups they refer |
We will update this page when we add or replace a service provider.